Bali Romance Retreat

Cancellation Policy

At EnjoyKarado.com, we strive to provide a fair and transparent cancellation policy for our valued customers. Please review the following guidelines regarding cancellations and refunds for our services.

Cancellation Timelines and Charges:

• If the cancellation is made 30 days before the start date of the trip 50% of the trip cost will be charged as cancellation fees
• If the cancellation is made 15-30 days before the start date of the trip 75% of the trip cost will be charged as cancellation fees
• If the cancellation is made 0-15 days before the start date of the trip 100% of the trip cost will be charged as cancellation fees        

Refund will be made interms of Credit note.

Refund:

• In case of refund it will take 7-15 days to reflect amount in payment source

Non-Refundable Deposits:

        Some services may require a non-refundable deposit or booking fee. This amount is non-refundable under all circumstances.

COVID-19 Flexibility:

        For cancellations related to COVID-19, we offer flexible options for rescheduling or providing credits for future travel. Reach out to us for assistance.

Special Circumstances:

        In cases of natural disasters, political unrest, or other unforeseen events, we will work with you to provide the best possible resolution, which may include rescheduling, cancellation, or credits for future travel.

Communication of Cancellation:

        All cancellations must be communicated to EnjoyKarado.com through email at contact@enjoykarado.com or by calling our customer support helpline.

NOTE: We recommend reviewing the cancellation policy before making a booking. By confirming a booking with EnjoyKarado.com, you acknowledge and agree to abide by this cancellation policy.